Privacy Policy

Last updated: 7/29/25

Your Privacy Matters

At California Infusion Centers, we’re committed to protecting your personal information and ensuring your online experience is safe, respectful, and transparent. This policy explains what data we collect, how we use it, and your rights regarding your information when you interact with our website or services.

What We Collect

We collect two types of information to support your care and improve your experience:

1. Personal Information (only via secure platforms):

Name, phone number, and email

Address and date of birth

Insurance or referral details (when applicable)

Health-related information, only when submitted through HIPAA-compliant tools

2. Technical/Usage Information:

IP address and browser type

Device data and website activity (e.g., pages visited, time spent)

Cookies and analytics tools for site performance and usability

How Your Information Is Used

We use your information responsibly and only for relevant purposes, such as:

  • Booking appointments and responding to inquiries
  • Verifying insurance coverage (outside of this website, through secure systems)
  • Providing requested services or treatment information
  • Improving site performance, content, and user experience
  • Meeting regulatory or legal compliance obligations

Cookie Use & Tracking Tools

This website may use cookies or similar technologies to enhance usability and monitor performance. These tools help us understand visitor behavior and improve site functionality. You can manage cookie preferences through your browser settings.

How We Protect Your Information

We do not collect or store sensitive health or financial data through this website. All medical or insurance-related data is submitted via secure, HIPAA-compliant systems.

Standard security protocols are in place to protect data from unauthorized access, including encrypted communications and limited access to internal systems.

Third-Party Services & Links

Our site may link to external platforms for booking, form submissions, or educational resources. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

Your Rights & Choices

You may:

  • Request access to or correction of your personal details
  • Ask us to delete information, subject to record-keeping and legal requirements
  • Opt out of receiving non-essential communications from us

To exercise these rights, please contact our team directly.

Questions?

If you have any concerns or would like to know more about how your information is handled:

Email: info@cainfusioncenters.com

Call: (626) 538-4270

Address:

California Infusion Centers
289 W Huntington Dr., Suite 305
Arcadia, CA 91007