Privacy Policy

Last updated: 11/05/25

Your Privacy Matters

At California Infusion Centers, we’re committed to protecting your personal information and ensuring your online experience is safe, transparent, and respectful. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), the California Confidentiality of Medical Information Act (CMIA), and the California Consumer Privacy Act (CCPA).

Information We Collect

We collect limited information necessary to support your care and improve your experience:

1. Personal Information (via secure systems only)

• Name, phone number, and email
• Address and date of birth (when applicable)
• Insurance or referral information (handled securely)
• Health-related details, submitted only through HIPAA-compliant platforms

2. Technical & Usage Information

• IP address and browser type
• Device data, operating system, and general site usage metrics
• Cookies or analytics tools used to measure site performance and enhance usability

How We Use Your Information

Your information is used solely for legitimate business and healthcare-related purposes, including:

• Scheduling appointments and responding to inquiries
• Verifying insurance eligibility and pre-authorizations (conducted securely, not via this website)
• Providing requested services or treatment information
• Improving site design, content, and functionality
• Meeting legal and regulatory obligations

We do not sell, rent, or share your personal information for marketing purposes.

Cookies & Analytics Tools

This website may use cookies and similar technologies to enhance functionality and monitor website performance. You can manage cookie preferences through your browser settings. Analytics data is aggregated and anonymized.

How We Protect Your Information

We do not collect or store sensitive health or financial information through this website. All protected health information (PHI) and patient forms are processed via secure, HIPAA-compliant third-party platforms.

Security measures include:

• Encrypted transmission (SSL/TLS)
• Secure data storage with restricted access
• Regular audits and compliance monitoring

Third-Party Links & External Platforms

Our website may include links to trusted third-party platforms for booking, patient intake, or educational resources. California Infusion Centers is not responsible for the privacy or security practices of those websites. Please review each platform’s privacy policy for details.

Your Rights & Choices

You have the right to:

• Request access to or correction of your personal information
• Request deletion of non-essential personal data (subject to legal retention requirements)
• Opt out of non-essential communications or cookies

To exercise these rights, contact our privacy team using the information below.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Email: info@cainfusioncenters.com

Phone: (626) 538-4270

Address:
California Infusion Centers
289 W. Huntington Dr., Suite 305
Arcadia, CA 91007

Policy Updates

This Privacy Policy applies to all California Infusion Centers services and may be updated periodically to reflect regulatory or operational changes. The most recent version will always be available on our website.